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If you are a seasoned DevOps engineer or just starting your career in DevOps, You must spead time to read a book titled The DevOps Handbook

During the 100 Days of Cloud along with the Linux Academy DevOps Essentials training I started reading it and so far it helped me to look at all the implementations done by me from a different perspective.

Following are some notes from the book.

In our daily work, many of our problems are due to applications and infrastructure that are complex, poorly documented, and incredibly fragile. This is the technical debt and daily workarounds that we live with constantly, always promising that we’ll fix the mess when we have a little more time. But that time never comes.

The downward spiral is obvious when one takes a step back. We notice that production code deployments are taking ever-longer to complete, moving from minutes to hours to days to weeks. And worse, the deployment outcomes have become even more problematic, resulting in an ever-increasing number of customer-impacting outages that require more heroics and firefighting in Operations, further depriving them of their ability to pay down technical debt.

“Every company is a technology company, regardless of what business they think they’re in. A bank is just an IT company with a banking license.” - Christopher Little

“It is virtually impossible to make any business decision that doesn’t result in at least one IT change.”

When people are trapped in this downward spiral for years, especially those who are downstream of Development, they often feel stuck in a system that preordains failure and leaves them powerless to change the outcomes. This powerlessness is often followed by burnout, with the associated feelings of fatigue, cynicism, and even hopelessness and despair. Many psychologists assert that creating systems that cause feelings of powerlessness is one of the most damaging things we can do to fellow human beings—we deprive other people of their ability to control their own outcomes and even create a culture where people are afraid to do the right thing because of fear of punishment, failure, or jeopardizing their livelihood. This can create the conditions of learned helplessness, where people become unwilling or unable to act in a way that avoids the same problem in the future.

Ideally, small teams of developers independently implement their features, validate their correctness in production-like environments, and have their code deployed into production quickly, safely and securely.

Because we care about achieving goals, we create long-term teams that are responsible for meeting them. Instead of project teams where developers are reassigned and shuffled around after each release, never receiving feedback on their work, we keep teams intact so they can keep iterating and improving, using those learnings to better achieve their goals. This is equally true for the product teams who are solving problems for our external customers, as well as our internal platform teams who are helping other teams be more productive, safe, and secure.

when something does go wrong, we conduct blameless post-mortems, not to punish anyone, but to better understand what caused the accident and how to prevent it. This ritual reinforces our culture of learning. We also hold internal technology conferences to elevate our skills and ensure that everyone is always teaching and learning.

Everyone has ownership in their work, regardless of their role in the technology organization They have confidence that their work matters and is meaningfully contributing to organizational goals, proven by their low-stress work environment and their organization’s success in the marketplace.

DevOps is the outcome of applying the most trusted principles from the domain of physical manufacturing and leadership to the IT value stream.

Every organization has work routines, and the improvement kata requires creating structure for the daily, habitual practice of improvement work, because daily practice is what improves outcomes. The constant cycle of establishing desired future states, setting weekly target outcomes, and the continual improvement of daily work is what guided improvement at Toyota.

In DevOps, we typically define our technology value stream as the process required to convert a business hypothesis into a technology-enabled service that delivers value to the customer.

Lead time is what the customer experiences, we typically focus our process improvement attention there instead of on process time. However, the proportion of process time to lead time serves as an important measure of efficiency—achieving fast flow and short lead times almost always requires reducing the time our work is waiting in queues.

Further Readings:

These were notes from the Preface and Chapter 1. Do not skip the preface part as it covers many basics that you may have faced during your journey to the DevOps.

A final checkpoint for the studies, Completed more than 50% of the training and hoping to complete it in next two days. 100 days of code - day 2 progress - Ankit Mehta

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